Common Whispers
Unfurling your inquiries
What is the Morning Brew Meditation?
The Morning Brew Meditation is the very core of our purpose. It's a simple, intentional five-minute grounding ritual designed to be your daily anchor against anxiety and emotional turbulence.
It’s about turning the simple act of having tea into a moment of powerful stillness. You step away from screens, focus entirely on the warmth of the mug, the scent of the blend, and the taste of the first sip. This deliberate pause helps you reconnect with your senses, manage overwhelming thoughts, and gently reset your nervous system for the day ahead.
It's the quiet commitment to yourself that we hope every cup inspires.
Is this tea a replacement for therapy/medication?
Absolutely not. We want to be perfectly clear: while our rituals and carefully chosen blends are a powerful tool for self-care and finding stillness, they are not a substitute for professional medical advice, therapy, or prescribed medication.
Our blends are here to support your mental well-being by providing a dependable, sensory anchor in your day. The benefit comes from the intentional ritual of slowing down and the calming properties of the herbs.
If you are dealing with BPD, severe anxiety, or other mental health challenges, please continue to prioritise the guidance and care of your trusted medical and mental health professionals.
We are here to support that journey, one quiet cup at a time.
What makes your blends unique?
Our blends are unique because they are formulated with purpose and intention, not just flavour. While delicious, every ingredient is chosen with your nervous system in mind.
- Formulated for Function: We don't chase trends. Our herbal combinations are carefully chosen for their traditional uses in promoting calm, clarity, and grounding. Every blend is designed to support a specific emotional state, whether it's quietening the mind or offering gentle comfort.
- Mindful Sourcing: We prioritise purity and integrity. We search for ethically and sustainably sourced herbs and teas, recognising that the quality of the leaf directly contributes to the quality of your pause. Clean, pure ingredients make for a deeper, more therapeutic ritual.
- The Ritual Anchor: Ultimately, what makes them unique is that they are crafted to be the physical component of the Morning Brew Meditation, a ready-made tool that helps you step away from chaos and reconnect with your inner self.
How long should I steep for maximum effect?
While we offer specific guidelines on each package, generally 3 to 5 minutes, we encourage you to let your senses guide you for the maximum effect of the ritual.
- For Flavour: Shorter steeps (closer to 3 minutes) typically yield a lighter, more delicate flavour.
- For Purpose: Longer steeps (closer to 5 minutes) draw out the deeper medicinal and calming properties of the herbs, resulting in a stronger taste and more profound effect.
The Mindful Tip: We suggest you don't watch the clock. Instead, close your eyes, take a deep breath, and let the rising aroma tell you when the moment is right. The ritual is about connection, not clock-watching.
How do I find the right tea for my mood?
Finding the right blend is like choosing the perfect intention for your day, it depends on the stillness or energy you need.
We categorise our blends into two main emotional intentions to help guide your choice:
- For Stillness & Grounding: If your mind feels too loud, your body is restless, or you are experiencing anxiety, choose blends designed to bring you down to earth. These often feature ingredients like chamomile, lavender, or heavy roots that promote deep relaxation and quiet contemplation.
- For Gentle Lift & Clarity: If you need focus, motivation, or a soft, sustained energy lift without the jitters, choose blends that awaken the mind. These often contain mild green tea, spearmint, or bright citrus to encourage clear thought and gentle movement.
We recommend browsing our collection pages, as each product description clearly identifies its core emotional purpose to help you select your perfect companion.
Are your teas organic/gluten-free?
The purity of what you consume is paramount to a grounding ritual. We aim for the highest standards in our sourcing:
- Organic Status: Many of our core ingredients are sourced from certified organic suppliers. While we strive to make our entire range organic, not all small, specialty ingredients are formally certified. We guarantee that all our blends are sourced using ethical practices, and we always use non-GMO ingredients. The organic status of each specific blend is clearly noted on its individual product page.
- Gluten-Free Status: Yes, all our tea blends are naturally gluten-free. We only use tea leaves, herbs, fruits, and spices. Furthermore, our tea is packaged in a facility that does not handle gluten, wheat, or barley, eliminating the risk of cross-contamination.
We believe in transparency so you can sip with complete peace of mind.
Tracking My Stillness (Order Delivery)
We understand that once you've committed to your ritual, waiting for your blends can be the hardest part! We work with care to ensure your order arrives safely and promptly:
- Processing Pause: We take 1–2 business days to mindfully process and pack your order before it is dispatched from our sanctuary.
- Tracking Your Anchor: Once your order is dispatched, you will receive an email confirmation containing your tracking number. This allows you to quietly follow your package's journey right to your door.
- Delivery Estimates: Our standard delivery within the UK typically takes 5-7 business days after dispatch.
Investment in Calm (Payment & Refund)
We aim to make your financial interaction as seamless and reassuring as the tea itself.
- Payment Security: We accept all major credit and debit cards. All payments are processed through secure, encrypted platforms, ensuring that your financial details are protected and we never store your full card information.
- Refunds on Product: Due to the consumable nature of our blends, we cannot offer refunds on products that have been opened or partially consumed. However, if your tea arrives damaged, faulty, or if we made an error in packing your order, please contact us within 48 hours of delivery. We will quickly arrange a refund or a replacement.
- Processing a Refund: Once a refund is approved, we will process it immediately, though it may take 10-15 business days for the funds to reflect back in your original payment account.
For a comprehensive guide on our cancellation rights and conditions, please refer to our full Refund Policy and Terms of Service.
I still can't find my answer.
If your question hasn't been quietly addressed here, please don't hesitate to reach out. We value the connection with our community and are here to help you find the information or support you need.
You can initiate a Brew a Connection with us directly by:
- Emailing Us: Send your inquiry to [info@warmery.co.uk
- Using Our Contact Form
We aim to respond to all inquiries within 48 hours during standard business days. We look forward to hearing from you.